Good to Know

Yes, absolutely! We guarantee strict separation and know about cross-contamination. You will receive a full meal, not a "make-do" solution. Please specify when booking.

Yes, please do inform us of any intolerances when booking.

Yes, lactose-free milk and yoghurt are always available at the buffet. We are happy to prepare gluten-free bread on request and after prior registration.

Yes, for the extra effort (separate preparation) and special high-quality products, we charge € 10,00 per person/day. In return, you enjoy gourmet-level dining and absolutely carefree.

Yes, we also offer stays with breakfast or just overnight. As we additionally offer an afternoon snack, we refer to it as 3/4 board instead of classic half board.

Almost everything!

• In the Mandarfner Hof: Our in-house alpine sauna (exclusive & quiet).
• In the sister hotel Wildspitze (next door): You can use the swimming pools, fitness room, relaxation rooms and Vitalbar free of charge. We are connected underground, so you don't have to leave the hotel.

The wellness area at Mandarfner Hof is included for our house guests. The glacier spa at the sister hotel is excluded.

Only access to the special "Glacier Spa" (exclusive sauna area in the sister hotel) as well as participation in the guided activity programme can be booked for an additional charge.

The sauna area is available for use from the age of 15.

You do not need to bring anything extra. You will receive a wellness bag with everything important from us.

Yes, a fitness room is available for you.

Yes, we recommend booking massages and treatments directly at the Wildspitze Hotel in advance.

Check-in is possible from 15:00 to 18:00, check-out by 10:00. If you arrive later, please let us know.

Yes. If your arrival is planned after 10:00 PM, please let us know by 6:00 PM at the latest. We will then prepare your room and leave the key and welcome card, so you can travel comfortably via the night entrance.

Yes, free parking spaces are available around the hotel.

Yes, underground parking spaces are available by prior registration for 10 euros per day.

It's simple: We focus on quality over quantity. We are deliberately not a huge hotel complex, but a small, fine retreat with personality!

As a Boutique Hotel, we are „not a run-of-the-mill place“. Our rooms and suites (such as the Berg Loft, the Mutter Erde or the Petite Maison) are unique, furnished with real natural materials and lots of attention to detail. With us, you are not a room number, but a guest with friends. Here you can enjoy peace, experience individual design and fully focus on yourself.

We love our nature, after all we live from and with it.

That is why we focus strongly on regionality: Many products at the breakfast come directly from Pitztal farmers or from the nearby area. Short delivery routes can simply be tasted.

In addition, you can leave your car with us (there are e-charging stations directly at the house), as the hiking and ski bus stops almost at the door. A holiday with us is a conscious use of resources, without foregoing enjoyment.

Our cancellation conditions vary depending on the rate/offer and season (e.g. last minute, early bird, Christmas/Carnival) as well as for packages; the conditions displayed in the IBE during the booking process or at the latest upon the deposit request/transfer (if the deposit is not made directly via the IBE) shall prevail.

Standard rates (3/4 board, room/breakfast, overnight stay): free of charge up to 91 days before arrival (deposit will be retained), 90–42 days 30%, 41–14 days 40%, 13–10 days 70%, 9–5 days 90%, from 4 days/No-Show 100%.

Definitively.
We know that sometimes work can call even on holiday. Our high-speed WLAN (fibre optic) is free and stable throughout the hotel and in the rooms.

Whether you just need to check your emails or have a video call: The quiet corners in our room (especially in the Waldsuite) are perfect for combining work and travel in the Pitztal. Work first, then the mountain!

Absolutely! The Mandarfner Hof is your ideal base camp in the Pitztal. We have a modern ski cellar.

The location is unbeatable for athletes: We are opposite the Rifflseebahn and only about 50 metres from the Pitztal Glacier bus stop. So you can start almost from your bed to the slopes. You will of course get current information about avalanche conditions and weather from us in the morning before you head out into the terrain.

Your car is on holiday (free parking at the hotel). We are directly opposite the Rifflseebahn. The bus to the glacier stops almost at the door (50 metres away).

No, ski passes are generally not included in the accommodation price. But we have a tip for you: The mountain railways use a dynamic pricing model.

This means: The earlier you book, the less you pay. We strongly recommend that you buy your ticket before your arrival in the online ticket shop of the Pitztal Glacier Cable Car. This way, you can save up to 30% compared to the box office price. Nice side effect: You avoid the queue and can go directly through the turnstile with the QR code.

Buy ski tickets online now

Yes! The Pitztal Summer Card is included in the price. With it, you can use the mountain railways (Glacier, Rifflsee, Hochzeiger) for free and enjoy free access to many attractions.

Yes. You can fully charge your electric car for a flat rate of € 20,– with us. Charging cards are available at the reception.

When booking online, the deposit is usually processed directly by credit card. If this does not work, please let us know — we will gladly send you the booking confirmation anyway, and the deposit can be made by bank transfer.

This is usually possible. Please clarify this directly with us on-site or before your arrival.

For couples, the Berg Lofts, the Mutter Erde or the Petite Maison are particularly suitable. For families, we recommend the Familienstudio or the Waldsuite depending on the number of people. For workation, the Waldsuite is particularly suitable due to its generous space offer.

Yes, all Rooms have a balcony and mountain view. Mandarfen is surrounded by impressive mountain scenery.

Yes, we are happy to provide baby cots. For older children, the sofa bed can be used depending on the room category.

The ski bus to the Pitztal Glacier stops only about 50 metres from the hotel. The valley station of the Glacier Express is about 1.5 kilometres away.

Yes, the Rifflseebahn is directly opposite the hotel and can be reached in a few steps.

Not necessarily. Due to the direct location at the Rifflseebahn, the nearby ski bus and the good connection in the valley, a holiday is also well possible without a car. In summer, you additionally benefit from the Pitztal Summer Card and the public transport in the valley.

Directly from the hotel, numerous hiking trails and mountain tours start. The Rifflsee cable car is also very close and ideal for summer excursions. The boss is also happy to give you personal hiking tips.